All prices are listed in Australian dollars.
To perform currency conversions to give you an estimate of prices in any currency, you can use www.xe.com/ucc
The products available for purchase on our website ship from Australia by air mail. The shipping fees on our website do not include any applicable local customs duties, taxes, tariffs and fees that may be charged in other countries. Please refer to your local customs authority for more information on any relevant import fees that may be applied to overseas internet purchases.
ESTIMATED DELIVERY TIMES*:
Australia: Orders usually arrive within 3-7 business days
New Zealand: Usually 6-7 business days
Asia/Pacific: Usually 7-10 business days, can take up to 3-4 weeks in some cases
Europe: Usually 10-14 business days, can take up to 4-6 weeks in some cases
USA/Canada/South America: Usually 10-14 business days, can take up to 4-6 weeks in some cases
Rest of World: Usually 14-21 business days, can take up to 6-8 weeks in some cases
Actual delivery times may vary in accordance with your local postal service. If you do not receive your order within the estimated time frame, please send an email to: firstname.lastname@example.org so we can follow it up. Include your full name, delivery address, the date of your order and the titles you ordered.
*Business days are weekdays, excluding public holidays.
SHIPPING INFO DURING CURRENT PANDEMIC:
The current world health crisis is having a major impact on parcel delivery times worldwide. Our internet orders are sent by air mail and should normally take 9 to 20 days to most countries. However, please note that global postal/shipping and delivery services are currently unpredictable. If you require your order urgently, we suggest you first try to purchase the products you’re looking for from sources that ship from your country instead. As the situation is beyond our control, we are unable to take responsibility for orders that arrive later than expected. Thanks for your understanding.
ESTIMATED MAXIMUM DELIVERY TIMES DURING CURRENT PANDEMIC:
Australia: 7-14 business days
New Zealand: 14-21 days
Asia/Pacific: 20-30 days
USA/Canada/South America: 30-60 days
Europe: 30-60 days
Rest of World: 30-60 days
PLEASE NOTE: Due to COVID-19 postal restrictions in Australia, we are currently unable to ship to India, Bahrain, Brazil, Chile and South Africa.